Top Organizations to Receive Diversity and Inclusion Honors Award At Annual Conference

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The Association of ERGs & Councils (a practice group of PRISM International, Inc.) released their annual list of the Top 25 US Employee Resource Groups (ERGs), Business Resource Groups (BRGs) and Diversity Councils set to receive the tenth annual 2019 ERG & Council Honors Award™ at an award ceremony during the 2019 ERG & Council Conference in Orlando May 3rd.

The 2019 ERG & Council Honors Award™ is the only annual national award that recognizes and honors the outstanding contributions and achievements of ERGs, BRGs and Diversity Councils. It was established in 2008 by the Association of ERGs & Councils, a practice group of diversity and inclusion consulting and training firm PRISM International, Inc.

The 2019 ERG & Council Honors Award™ recipients are a diverse combination of US organizations representing most sectors, geographies and sizes. “This year we had a diverse pool of highly qualified applications representing 1,079 ERGs, BRGs, Diversity Councils and their chapters,” states Fernando Serpa, Executive Director of the Association of ERGs & Councils. “We also had several non-Top 25 groups demonstrate best practices and results that deserve to be recognized and they will be receiving the Spotlight Impact Award™ that highlights the achievements of these select groups in the categories of Organizational Impact, Talent Management and Culture of Inclusion.”

This year, for the first time, the Association of ERGs and Councils will bestow the honor of Top Executive Sponsor of the Year. “We wanted to recognize and call out the important role executive sponsors play in developing, supporting and enabling their ERGs and Councils to succeed,” Serpa said.

The 2019 ERG & Council Honors Award™ Top 25 recipient rankings will be revealed at the May 3 award ceremony at the Disney Yacht & Beach Club Resort in Orlando, Florida. The Award Ceremony and Conference is open to all diversity and inclusion professionals involved with ERGs, BRGs and Councils.  This is a great opportunity for individuals to learn and share best practices, network, grow and celebrate, to become inspired and be renewed…all for the purpose of increasing their impact on key organizational and business objectives. Learn more by visiting ErgCouncilConference.com.

The 2019 ERG & Council Honors Award™ recipients in alphabetical order include:

  • American Airlines – American Airlines Diversity Advisory Council
  • Atrium Health – Atrium Health Divisional Diversity Councils
  • Bank of America – Military Support & Assistance Group ( MSAG)
  • Cleveland Clinic – ClinicPride Employee Resource Group (ClinicPride ERG)
  • Cleveland Clinic – Military/Veterans Employee Resource Group
  • Cleveland Clinic – SALUD
  • Davenport University – Diversity, Equity and Inclusion Council
  • Entergy Corporation – Entergy Employee Resource Group
  • Erie Insurance – Diversity & Inclusion Leadership Council
  • Froedtert Health – Froedtert Health Diversity Council
  • General Motors – General Motors Employee Resource Group Council
  • KeyBank – Key Business Impact and Networking Groups
  • Mallinckrodt Pharmaceuticals – Mallinckrodt Inclusion & Diversity Council
  • Mount Sinai Queens, part of the Mount Sinai Health System – Mount Sinai Queens Diversity Council
  • Mount Sinai St. Luke’s, part of the Mount Sinai Health System – Mount Sinai St. Luke’s Diversity Council
  • National Guard – Joint Diversity Executive Council
  • Northern Trust Corporation – Advancing Professionals Resource Council (APRC)
  • Northern Trust Corporation – Women In Leadership Business Resource Council (WIL BRC)
  • Northwestern Mutual – Asian ERG
  • Northwestern Mutual – Northwestern Mutual Women’s Employee Resource Group
  • Novant Health – Asian Business Resource Group
  • PNC Financial Services Group – Corporate Diversity Council
  • State Street Corporation – Professional Women’s Network – Massachusetts Chapter (PWN-MA)
  • Texas Instruments – Texas Instruments Diversity Network (TIDN)
  • Turner, Inc. – Turner Business Resource Groups
  • U.S. Bank – Spectrum LGBTQ Business Resource Group
  • U.S. Bank – U.S. Bank Proud to Serve

The 2019 Spotlight Impact Award™ recipients in alphabetical order include:

  • Dominion Energy – Dominion Energy Executive Diversity Council (EDC)
  • FedEx Services – Diversity and Inclusion BRT Council
  • Food Lion – Diversity and Inclusion
  • MUFG Union Bank, N.A. – Women’s Initiative Network (WIN)
  • Summa Health – Diversity and Advisory Council

The 2019 Executive Sponsor of the Year recipients in alphabetical order:

  • FedEx Services Diversity and Inclusion BRT Council – Rebecca Huling
  • Perdue Farms Inclusion Council – Randy Day
  • Southern California Edison Company (SCE) Women’s Roundtable (WR) – Maria Rigatti
  • U.S. Bank Proud to Serve – Mike Ott

About the ERG & Council Honors Award™
The ERG & Council Honors Award™ is the only annual national award that recognizes, honors and celebrates the outstanding contributions and achievements of ERGs, BRGs and Diversity Councils that lead the diversity and inclusion process in their organizations and demonstrate results in their workforce, workplace and marketplace. Learn more by visiting ERG & Council Honors Award™.

About the ERG & Council Conference™
ERGs and Diversity Councils are vital links for improving organizational results. However, to remain impactful and effective, they need opportunities to increase their skills and knowledge and to learn and share best practices. They need opportunities to network, celebrate and grow. This is the purpose of the only annual conference designed specifically for ERGs, BRGs and Diversity Councils. Learn more by visiting ERGCouncilConference.com.

About the Association of ERGs & Councils
The Association of ERGs & Councils is a practice group of PRISM International Inc. and the premier resource for transforming Employee Resource Groups, Diversity Councils and Employee Network Groups to impact key organizational and business objectives. Learn more by visiting the ErgCouncil.com.

About PRISM International, Inc.
PRISM International Inc., a Talent Dimensions company, is a WBENC-certified, full-service provider of innovative and proven consulting, training and products for leveraging diversity and inclusion, addressing unconscious bias, increasing cross-cultural competencies and creating more effective ERGs and Diversity Councils. Learn more by visiting PrismDiversity.com.

Five Military Veterans Can Win Free Travel Agency Franchise

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Operation Vetrepreneur Winner and Navy Vet Christo Robinson

Fort Lauderdale, Fla. (May 23, 2019) – Leading travel agency franchise Dream Vacations is recruiting military veterans to enlist in its eighth annual, award-winning “Operation Vetrepreneur: Become Your Own General” contest.

The number one franchise opportunity for veterans will be awarding five veterans a free franchise as part of the nationwide contest that since 2012, has given away 37 franchises valued at nearly half-a-million dollars. This year’s contest begins Memorial Day weekend on Friday, May 24, 2019, and lasts through Saturday, August 31, 2019.

“It is because of those in the armed forces that Americans are able to live the American Dream, and at Dream Vacations one small way we show our gratitude is through our annual Operation Vetrepreneur contest which makes it easy for veterans to pursue the dream of small business ownership,” said Debbie Fiorino, senior vice president of Dream Vacations. “While veterans account for 14 percent of franchisees nationwide, at Dream Vacations they make up more than 30 percent of our network and are among our most successful franchisees.”

The Dream Vacations franchise contest is open to former members of any of the five branches of the U.S. military (Army, Air Force, Navy, Marine Corps and Coast Guard) who are retired, off active duty and/or honorably discharged prior to the contest start date. To participate, candidates must complete an online entry form and an introductory phone interview with a franchise development specialist. Candidates will be required to submit a candidate profile, business plan, video and resume. Finalists will be invited to participate in follow-up phone interviews before winners are selected. The entry form and all contest details can be found at www.OperationVetrepreneur.com.

Five winners will be notified in September 2019. Each grand prize is valued at $12,700 and includes a complimentary Dream Vacations franchise with a waived $9,800 initial start-up fee and monthly service fees. The new recruits will report for active duty in November, when they participate in a weeklong franchise training boot camp at Dream Vacations’ state-of-the-art world headquarters in Fort Lauderdale. Winners will be reimbursed up to $500 for their travel and provided with complimentary accommodations during the training program. Once training is completed, winners will be armed with all the tools and knowledge they need to begin their dream business creating dream vacations.

“Winning the contest last year has changed my life by allowing me to meet more than 11,000 new people this year and talk with them about living their dreams,” said Christo Robinson, Navy veteran and 2018 Operation Vetrepreneur winner in Buford, Ga. “The support staff from Dream Vacations has been with me every step of the way and I am excited to say that we have already achieved our next promotion level in only five months after completing training. This is truly an opportunity I think every military veteran should take advantage of because Dream Vacations is committed to your success.”

All military veterans and Gold Star families who purchase a Dream Vacations travel agency business receive an enlistment package valued at no less than $5,000 and ongoing support. They can select one of four perks currently being offered — $2,000 travel training credit; receive up to $7,000 back based on initial fee through the Earn Back promotion; waived administrative fees valued at $1,350; or a Microsoft® Surface Pro tablet valued at $1,000. They also receive a waived training fee for a business partner; veteran-themed marketing assets; and the ability to hire active-duty military spouses and veterans as associates at a discount. Additional veteran incentives include the ability to move residences and stay in business, LeisureCare Travel Insurance discounts for veterans, travel discounts for military customers and access to veteran networking groups.

As the only travel franchise to receive a 5 STAR ranking from the International Franchise Association’s VetFran initiative, Dream Vacations proudly supports military veterans and is consistently recognized by leading industry publications as a veteran-friendly franchise. Other national accolades include number one rankings by Military Times, Entrepreneur and Forbes. Additional recognitions include inclusion on G.I. Jobs annual “Hot Franchises for Veterans,” US Veterans magazine’s “Top Veteran-Friendly Companies” and USA Today’s “50 Top Franchises for Military Veterans.”

Military veterans who have a passion for travel and entrepreneurism who are interested in opening a Dream Vacations travel franchise and want to be considered as a candidate for Operation Vetrepreneur, please visit www.OperationVetrepreneur.com or call 888-249-8235.

About Dream Vacations

Travel agents with the top-ranked home-based travel agency franchise Dream Vacations have the resources to plan and create seamless vacation experiences for their customers while offering the best value. A member of the International Franchise Association, Dream Vacations is part of World Travel Holdings and has received partner of the year, a top-ranking status, by all the major cruise lines as well as national recognition for its support of military veterans. For more information about Dream Vacations, visit www.DreamVacationsFranchise.com. Like Dream Vacations on Facebook at www.facebook.com/DreamVacationsFranchise, follow on Twitter at @Dream_Franchise and watch its videos at http://www.youtube.com/DreamVacationsBusiness.

PHOTO: 2018 Operation Vetrepreneur Winner and Navy Veteran Christo Robinson. Photo Credit: www.TheLXA.com

Online Recruitment Platform to Connect Workers with Disabilities to Rewarding Careers

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The ISABLED Virtual Career Fair platform makes it easier to connect recruiters from leading companies and high-impact professionals with disabilities. There are currently more jobs in the U.S than available workers to fill them, and companies are forced to explore more options to find talent to hire to help them grow their business.

Workers with different abilities (often referred to as workers with disabilities) are just one example of highly-skilled, but untapped segments of the population that more and more leading companies are seeking to recruit.

ISABLED, an online recruiting platform connects workers that identify as having a disability, with recruiters from leading companies who value inclusion and diversity in their workforce. The ISABLED platform allows job seekers and recruiters to connect and chat in real-time, from anywhere, and from the comfort and convenience of their home or office.

” The ISABLED Virtual Career Fairs are a fun and easy way to connect recruiters and job seekers with disabilities. Instead of asking both sides to attend a job fair at a physical location, we bring the career fair to them. The ISABLED platform allows our employer partners to recruit nationwide in just a few hours, and job seekers have instant access to the very recruiters who are seeking to fill the open positions” Stated Kevin O’Brien, Managing Partner, ISABLED.

The ISABLED website will include content to connect workers with disabilities to job opportunities from a wide range of companies and industries. The website will include a job board and a virtual career fair platform. ISABLED will host 4 virtual career fairs each year, and companies can host standalone virtual career fairs for their company as often as they like.

The first ISABLED virtual career fair is set for July 25, 2019, and open now for registration.

About ISABLED:

ISABLED, a division of Astound Virtual has a laser-focus on connecting industry-leading companies with workers people with disabilities who seek employment. Through the ISABLED Recruitment Center (IRC), job seekers and recruiters meet and interact, in real-time, but from the comfort and convenience of their home or office.

Lowe’s announces new partnerships with military organizations

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Lowe's building sign with a flag in the background

In honor of Military Appreciation Month, Lowe’s is pleased to announce three partnerships allowing for deeper relationships with the military community nationwide.

Each partner, including the United Service Organizations (USO), American Veterans (AMVETS) and Operation FINALLY HOME, now connects military to Lowe’s resources from workforce training to affordable housing for veterans and more.

“Lowe’s commitment to the military is longstanding and partnerships with these organizations allow us to form stronger connections with the military community,” said Joe McFarland, U.S. Marines veteran and Lowe’s executive vice president of stores. “We look forward to working closely with each organization to serve the military community through programs focused on safe, affordable housing and transitioning military into dynamic careers.”

Partners and details include:

The USO is known as the Force Behind the Forces® and strengthens America’s military service members by keeping them connected to family, home and country throughout their service to the nation. Lowe’s national partnership with the USO will support military spouse programming and the USO’s Pathfinder® program, which offers a network of resources and personalized support throughout all aspects of transition during their military careers.

“The USO is honored to partner with Lowe’s to offer service members and military spouses interactive workshops and networking opportunities designed to help them land apprenticeships and jobs in the skilled trades,” said Lisa Anastasi, USO Chief Development and Marketing Officer. “Together, we will connect them to the training and support they need to thrive in these career fields while navigating the frequent transitions of military life.”

AMVETS is the nation’s most inclusive congressionally-chartered veterans service organization representing the interests of 20 million veterans.

Lowe’s partnership contributes scholarships and workforce training, helping veterans transition from military service to employment nationwide.

“With Lowe’s, we’re looking to close the gap and offer scholarships and programs that place the military in highly-trained positions,” shares Rege Riley, national commander at AMVETS. “Through this effort, we plan on reaching 3 million individuals across our military channels.”

Operation FINALLY HOME provides custom-built, mortgage-free homes and home modifications to wounded, ill and injured veterans and the widows of the fallen from all branches of the military. Lowe’s current partnership contributes home building and modification support to projects across the country.

“Lowe’s is an outstanding fit as we continue to bring builders, developers and volunteers together to help our heroes and their families,” said Rusty Carroll, executive director at Operation FINALLY HOME.

Continue on to Lowe’s Newsroom to read the complete article.

After Winning Medals In Afghanistan, Veteran Brings Number One Home Inspection Company To Pasadena, CA

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Spencer Velez poses in uniform) in a military vehicle

Spencer Velez knows how to use his expertise and skills. He served in the U.S. Marine Corps for 14 years. The now 35-year-old deployed to Afghanistan in 2011 as a part of Operation Enduring Freedom and was awarded the Navy and Marine Corps Commendation Medal for superior performance of duties while serving in a direct combat service support role.

As if those achievements weren’t enough, Velez then completed graduate school at the University of Southern California (USC) earning a Master of Business for Veterans (MBV) degree in a program designed to leverage the management and leadership experience gained during military service.

While attending graduate school, he applied these skills to his role in Corporate Compliance with The Walt Disney Company. In that role, he ensured wherever Disney products were manufactured, the workers were provided a safe and inclusive environment.

In May, he added a Pillar To Post Home Inspectors® franchise to round out his business skills. Velez will serve homebuyers and sellers throughout Pasadena, South Pasadena, San Marino, Alhambra, Altadena, La Cañada Flintridge, Glendale, Burbank, Sierra Madre, Arcadia, Rosemead, Monterey Park, Los Angeles and surrounding areas.

Spencer Valez smiling in headshot
Spencer Valez, Pillar to Post Home Inspectors

The brand is a favorite among veterans such as Velez. Pillar To Post Home Inspectors is a member of VetFran, a program of the International Franchise Association that helps vets purchase franchises and it has achieved 5-star status in that program, the top ranking possible. In 2018, one-third of new Pillar To Post Home Inspectors franchisees were military vets. “Pillar to Post provides a service that brings people happiness and positively impacts the community by educating the client about the home – purchasing a home is a big and exciting step and we are a part of that journey,” said Velez. “I have great plans to grow the business to its maximum potential with multiple professional home inspectors and valuable services. I will be a leader built on a reputation of respect and hard work which I learned through my military service.”

Pillar To Post Home Inspectors, is the brand to which more than three million families have turned to for 25 years to be their trusted advisor when buying or selling a home. Consistently ranked as the top-rated home inspection company on Entrepreneur Magazine’s annual Franchise500®, Pillar To Post Home Inspectors is enjoying its 19th year in a row on that list.

A professional evaluation both inside and outside the home is at the core of Pillar To Post Home Inspectors’ service. Pillar To Post Home Inspectors input data and digital photos into a computerized report that is printed and presented on site. All information is provided to clients in a customized binder for easy reference, allowing homebuyers or sellers to make confident, informed decisions.

About Pillar To Post Home Inspectors®
Founded in 1994, Pillar To Post Home Inspectors is the largest home inspection company in North America with home offices in Toronto and Tampa. There are nearly 600 franchises located in 49 states and nine Canadian provinces. The company has been named as Best in Category in Entrepreneur Magazine’s Franchise500® ranking for 19 years in a row. Long-term plans include adding 500 to 600 new franchisees over the next five years. For further information, please visit pillartopostfranchise.com.

What Are ‘New-Collar’ Jobs?

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Cropped shot of a group of business colleagues meeting in the boardroom

By Jess Scherman

In the past, American jobs have generally been classified into one of two categories: white collar and blue collar. The former typically includes jobs performed in an office setting by highly skilled and formally trained professionals, while the latter generally refers to labor jobs that often require professionals to work with their hands.

Today’s workforce, however, is chock-full of job opportunities that don’t necessarily require a bachelor’s degree but do call for a highly specialized skill set. It was in response to this widening need that Ginni Rometty, president and CEO of IBM, coined the term “new-collar” jobs.

As national focus on this developing sector of the workforce increases, we’re digging into the definition of new-collar jobs to uncover how they can impact entire industries.

Join us as we explore our findings and look into several examples of new-collar jobs you might come across in today’s labor force.

What are New-Collar Jobs?

Rometty has defined her coined phrase as including jobs that may not require a traditional college degree. In doing so, she hopes to help entire industries acknowledge a shift that needs to occur amidst hiring managers to look beyond the four-year degree and focus instead on a candidate’s relevant skills—particularly when obtained through valuable hands-on experience.

That being said, there’s no set-in-stone definition of the term or master list of jobs that fit the bill. Generally speaking, new-collar jobs are defined as skilled positions that don’t require a bachelor’s degree and often require some degree of technological know-how.

7 New-Collar Jobs to Consider

Many new-collar jobs can be found in the fields of healthcare and technology, and many of these positions offer respectable compensation levels. They’re also among some of the most in-demand jobs in today’s market.

Whether you’re looking to enter the workforce for the first time, you’re hoping to transition back to the workplace after taking some time off or you’ve been eager to change your career path, there are plenty of promising opportunities with new-collar jobs. Consider the following examples.

1 Pharmacy technician

Professionals who pursue a career as a pharmacy technician are able to enjoy the numerous benefits of working in the medical field without having to spend a handful of years immersed in formal medical training. So what do they do? In simple terms, pharmacy technicians work under the supervision of a pharmacist to prepare medications for customers.

Typical duties include measuring, mixing, counting, labeling and recording dosages of medications from prescription orders in addition to some basic clerical work like obtaining patient information, data entry and filing.

2 Cyber security analyst

With an increasing amount of valuable data being stored online, it should come as no surprise that information security has become a hiring focal point for many organizations—in fact, the Bureau of Labor Statistics projects employment of information security analysts to grow 28 percent by 2026.* Cyber security is one area of new-collar expertise that is so in-demand that Congress has actually considered passing a bill that would grant tax credits to employers who pay for workers to receive specialized training in it—though that bill still has a ways to go before becoming law.

Political wrangling aside, working as a cyber security analyst requires a wealth of hands-on experience with common security technologies and a working knowledge of networking services, protocols and design principles. These tech pros are responsible for designing and developing security architectures and frameworks within dynamic and adaptive online environments.

3 Physical therapist assistant

As a physical therapist assistant, you would team up with physical therapists to help patients regain their full range of motion after an injury or when an illness provides temporary setbacks. This is an ideal career path for those who want to get out from behind a desk and be able to directly observe the ways your work can impact the lives of others.

Physical therapist assistants spend a lot of time working one-on-one with patients, observing their progress and showing them new stretches and exercises to help get them functioning at their peak levels. In addition to working to help patients regain typical range of motion, these medical professionals can contribute to the design of a patient’s treatment plan and provide any necessary education to patients and their families.

4 Web developer

As you may have assumed, web developers specialize in building websites, but their duties span much further that. These tech pros are tasked with analyzing user needs to ensure the right content, graphics and underlying structure is used to both meet the goals of the user and the goals of the website owner.

Typical duties of a web developer include using authoring or scripting languages to build websites; writing, designing and editing web page content, or delegating others to do so; identifying and correcting problems uncovered by user testing and converting written, graphic, audio and video components to compatible web formats.

5 Medical assistant

Professionals in patient care, medical assistants can work in a wide range of settings, from large hospitals to ambulatory care. They work under the direction of a supervising physician as they perform various administrative and clinical tasks. Administrative duties include updating patient records, scheduling appointments and navigating billing and insurance.

The clinical aspects of the medical assistant job include assisting the physician in taking and recording patients’ vital signs, explaining procedures to patients and their loved ones, administering medications, drawing blood, sterilizing equipment and conducting a variety of tests in the lab.

6 Radiologic technologist

With millions of baby boomers reaching retirement age and additionally needing more medical care, it’s no surprise technical medical support roles are in-demand. One of the key components to medical care, diagnostic imaging, is performed in part by radiologic technologists—a career that fits the “new-collar” label very well. Radiologic technologists are healthcare professionals who use specialized equipment to create X-ray images or mammograms that help doctors diagnose ailments and determine treatment options.

7 Computer user support specialist

We live in a digital world—practically every business and organization relies on a host of computers, networks and devices to keep things running smoothly. While most people do a good job of using this technology for their specific jobs, things get a bit dicey when the technology they use isn’t working as intended. That’s where computer user support specialists come in.

Computer user support specialists, often called help desk specialists, are the tech professionals who work directly with users to ensure their devices are working properly. They troubleshoot issues, install and remove hardware and software and perform regular maintenance to keep computer networks up and running.

Could a New-Collar Job be Your Dream Career?

New-collar jobs present a bevy of new opportunities for American workers of all ages who don’t have four-year college degrees. If you’re looking for your chance to enter into a new field, these careers may be an excellent starting point to consider.

Source: rasmussen.edu/student-experience/college-life/new-collar-jobs/

About Rasmussen College

Rasmussen College is a regionally accredited private college that is dedicated to changing lives and the communities it serves through high-demand and flexible educational programs. Since 1900, the College has been committed to academic innovation and empowering students to pursue a college degree. Rasmussen College offers certificate and diploma programs through associate’s, bachelor’s and master’s degrees in seven schools of study including business, health sciences, nursing, technology, design, education and justice studies.

#1 Franchise for Veterans Expanding into South Carolina Lowcountry

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Dream Vacations

Charleston, S.C. (May 8, 2019) – Nationally recognized and leading travel agency franchise Dream Vacations is expanding its footprint in South Carolina and is seeking potential new franchise owners.

To introduce itself to the region, the agency has sponsored several community events through membership with the Summerville YMCA including the Shamrock Shuffle and Flowertown. In addition, the travel agency will be hosting the first ever Charleston Cruise & Travel Show on Saturday, June 1 from 10 a.m. to 4 p.m. at the Charleston Marriott.

“As booking vacations becomes more complex with all of the vacation options which can be found on the internet, travel agents are making a comeback and there is no time like the present to get started in this industry,” said Janet Harris, director of recruitment for Dream Vacations. “We like to say that people have a dream list, rather than bucket list, of where they want to travel, and since travel is no longer considered a luxury, Americans are looking to make these dream vacations become reality. South Carolina is perfect for travel franchisees because not only do they live in a popular tourist destination, but they have easy access to the Port of Charleston making it possible for locals to visit exotic destinations without having to fly.”

Tourism is booming in Charleston, S.C. due to a cruise terminal that is growing in popularity as a home port and the city’s frequent ranking as one of the best places to visit in the U.S. According to the Charleston Regional Development Alliance, there are more than 15,000 military retirees in this region and 20,000 active duty personnel making a $10.8 billion economic impact. This coupled with Dream Vacations being a leading franchise opportunity for veterans, as well as South Carolina ranked a “Top 10 State for Franchise Growth” by the International Franchise Association (IFA) in its annual Franchise Business Economic Outlook for 2018, make it an opportune time for Dream Vacations to focus on expanding to this region.

All military veterans and Gold Star families who purchase a Dream Vacations travel agency business receive an enlistment package valued at no less than $5,000 and ongoing support. They can select one of four perks currently being offered — 2019 National Conference cabin aboard Royal Caribbean International’s Symphony of the Seas valued at $2,100; receive up to $7,000 back based on initial fee through the Earn Back promotion; waived administrative fees valued at $1,350; or a surface pro tablet valued at $1,000. They also receive a waived training fee for a business partner; veteran-themed marketing assets; and the ability to hire active-duty military spouses and veterans as associates at a discount. Additional veteran incentives include the ability to move residences and stay in business, LeisureCare Travel Insurance discounts for veterans, travel discounts for military customers and access to veteran networking groups. In addition, Dream Vacations is hosting its eighth annual award-winning Operation Vetrepreneur contest which awards five free franchises to military veterans from Monday, May 27, 2019, through Saturday, August 31, 2019.

Dream Vacations is looking for franchisees who are passionate about travel, helping others and are eager to go into business for themselves, but not by themselves. No experience selling travel is necessary because all new franchise owners attend an award-winning six-day training at Dream Vacations’ world headquarters in Fort Lauderdale, where they learn how to use Dream Vacations’ industry-leading booking systems and get an introduction to the cruise and resort vacation industry. New franchisees can open their home-based business for less than $10,000 and work anywhere in the world with an internet connection.

Veterans interested in learning more about how they can parlay their military skills into business ownership, please visit www.DreamVacationsFranchise.com or call 888-249-8235. To learn more about the Charleston Cruise & Travel Show, visit www.CruiseAndTravelShow.com. Tickets are $10 and military veterans who use the promo code MILITARY will receive half off.

About Dream Vacations

Travel agents with the top-ranked home-based travel agency franchise Dream Vacations have the resources to plan and create seamless vacation experiences for their customers while offering the best value. A member of the International Franchise Association, Dream Vacations is part of World Travel Holdings and has received partner of the year, a top-ranking status, by all the major cruise lines as well as national recognition for its support of military veterans. For more information about Dream Vacations, visit www.DreamVacationsFranchise.com. Like Dream Vacations on Facebook at www.facebook.com/DreamVacationsFranchise, follow on Twitter at @Dream_Franchise and watch its videos at http://www.youtube.com/DreamVacationsBusiness.

U.S. Department of Labor Announces Final Week to Apply for the HIRE Vets Medallion Award

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HIRE Vets banner

WASHINGTON, DC – The U.S. Department of Labor reminds the nation’s job creators they have one week left to submit their application for the 2019 HIRE Vets Medallion Award. The application period for the inaugural award closes on April 30, 2019.

Through the HIRE Vets Medallion Award, the Department will recognize employers of all sizes – ranging from small businesses and non-profit organizations to large businesses – for their leadership in recruiting, employing and retaining America’s veterans.

Applications for the HIRE Vets Medallion Award are evaluated on a range of criteria that include veteran hiring and retention rates, as well as the availability of veteran-specific resources, leadership programs, dedicated human resources, and compensation and tuition assistance programs. To apply, employers must meet and verify award requirements, complete the online application on HireVets.gov, pay the application fee, and ensure compliance with the Uniformed Services Employment and Reemployment Rights Act (USERRA) and the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA).

President Donald J. Trump signed the Honoring Investments in Recruiting and Employing American Military Veterans Act of 2017 (HIRE Vets Act) into law on May 5, 2017, creating the only federal-level award that recognizes the commitment of job creators to hire America’s veterans.

To learn more and apply for the HIRE Vets Medallion Award, please visit HireVets.gov. Applications will be accepted until April 30, 2019, at 11:59 p.m. Eastern Time.

Communicating with Veterans in the Workplace—A Guide for Supervisors And Managers

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female supervisor shaking hands with veteran employee

Creating a well-functioning and welcoming work environment for veteran employees can improve the work environment for all employees. Effective communication has been shown to lead to improved performance and morale.

Following is a list of communication tips that managers or supervisors may find helpful when bringing veterans on board at work.

General Communication

Be straightforward and direct in both written and spoken communication.
✪ Listen when you are not speaking. Paraphrase and reflect back what someone has said to make sure you understood correctly.
✪ Keep your voice volume at a moderate level.
✪ Avoid using an angry, threatening, or demeaning tone of voice.

Assigning Tasks

✪ Be clear about your expectations. Specify what you expect an employee to do or accomplish with a task.
✪ Consider giving written instructions or expected outcomes of a task.
✪ If you are unsure about your clarity, ask the employee to summarize what you have said and are requesting of them. Confirm or correct the employee’s response.
✪ Clearly designate responsibility for tasks and projects, especially when assigning a task or project to a team of employees.
✪ When assigning work to a team, make sure there is an identified leader or point person.
✪ Make sure deadlines are clear and manageable.

Communicating Limits and Standards

✪ Set clear limits and observe them. Be consistent.
✪ Be clear about standards for promotion.
✪ Give praise and recognition for work well done.
✪ Be clear about the consequences of unacceptable behavior.
✪ When correcting an employee, that at the base when you get your discharge papers, and learn to ask for everything. Asking for an opportunity shows you are eager and motivated to get to work. While not second nature, this mindset will pay dividends.describe what can be observed, not what you suspect.

Managing Conflict

✪ Do not avoid or ignore conflict.
✪ Have a plan or process for managing conflict. Make sure employees know this plan so they can act appropriately when conflict arises.
✪ Check with your Human Resources office to see if your company already has a protocol for how to deal with conflict, or if there is someone to help deal with conflict in the workplace (e.g., an ombudsman).
✪ Have the discussion in a neutral setting that allows for privacy (e.g., a conference room with a door).
✪ Identify the goal of the discussion (e.g., gathering information, generating a solution) and stick to the goal.
✪ Focus on the facts and the identified problem.
✪ If multiple people are involved, let each person have time to describe what he or she sees as the problem. Use a time limit if needed.
✪ Listen actively and paraphrase what was said. Ask for clarification when needed.
✪ Do not focus on emotions or the person.
✪ Use objective, professional language.
✪ Avoid judgmental comments or making generalizations.
✪ Do not interrupt or let others interrupt.
✪ When generating possible solutions, be flexible and offer options when possible.

How to Address a Performance Problem

✪ Identify the changes in performance that need to take place for the employee to be successful.
✪ Meet with the employee to discuss the performance problem or deficiency. Do not wait until a performance review. Use a private setting (e.g., an office with a door) in order to protect confidentiality and to maintain the employee’s dignity.
✪ When meeting with the employee, explain, in detail, the performance issues and explain why it is important for the performance to improve and meet the job standards. Be specific. Stick to the facts. Have documentation available. Discuss the performance issues and behaviors, not the person.
✪ Gain agreement on the deficiencies and agreement on the standards the employee must achieve.
✪ Focus on the performance standards required for the job.
✪ Agree on solutions and ask what the employee needs to perform the job successfully, such as more training or other resources. Agree on the plan and the time frames expected for improving the performance.
✪ Advise the employee of the consequences if the performance does not improve.
✪ Set up regular feedback meetings with the employee to discuss the progress (i.e., every Friday to go over the week’s results).
✪ If the employee does not meet the expectations outlined in the plan, consult with your Human Resource office and follow your company policies and procedures on the next steps (e.g., written warning, suspension).

Source: va.gov